Scaling with Integrity: How to Grow Without Losing Your Company’s Soul
Growing a business is always exciting, but it comes with challenges. One of the biggest challenges is scaling without losing the principles that made your company successful in the first place. At Knox Pest Control, we have grown from a single office to 18 locations across the Southeast, serving over 90,000 customers. Throughout that journey, […]
Lessons from Four Generations: How Family Values Shape Business Strategy
When people ask me what has guided Knox Pest Control for nearly a century, my answer is always the same: family values. Our business has grown from my great-grandfather Forrest Knox walking the streets of Atlanta with a leather satchel filled with pest control products, to 18 locations across the Southeast serving over 90,000 customers. […]
Generations of Leadership: How Family Businesses Navigate Change While Staying True to Their Roots
When I reflect on our family business, one thing becomes clear. Family businesses are unique. They are built not just on strategies or products, but on values, traditions, and relationships that span generations. At Knox Pest Control, our story stretches back to the 1920s, when my great-grandfather, Forrest Knox, started walking the streets of Atlanta […]
Leadership Lessons from the Field: How Hands-On Experience Shapes Business Vision
When I think about what has shaped me as a leader, I always come back to one truth. There is no classroom, boardroom, or seminar that can replace the lessons learned from actually being in the field. Leadership is not just about strategy or numbers; it is about understanding the work, the people, and the […]